Please read this page carefully. By purchasing this product you (herein referred to as ‘Client’) agree to the following terms.

Service

Pitcher and Pitcher Ltd. (herein referred to as ‘Pitcher and Pitcher Ltd.’ or ‘company’) agrees to provide the course Stitch Your Story with Sue Stone (herein referred to as ‘course’). Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the course. 

Disclaimer

Client understands that Joseph Pitcher, Samuel Pitcher and Sue Stone (herein referred to as ‘course providers’) and Pitcher and Pitcher Ltd., have not promised, shall not be obligated to and will not: (1) procure or attempt to procure employment or business or sales for client; (2) Perform any business management functions including, but not limited to, accounting, tax or investment consulting, or advice regarding thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager; (5) act as a publicist or procure any publicity, interviews, write-ups, features, television, print or digital media exposure for client; (6) introduce client to course provider’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after completion of this course. 

Fees

The fees for the course may be paid as follows: 1 x payment of $507 US (due on registration) or 12 x monthly payments of $49 US. If you select the 12 x monthly payments, you will pay the first instalment on registration, and $49 US each month for an additional 11 months from the date of purchase, for a total payment of $588 US. If you choose this option, you are responsible for all 12 payments unless a refund is requested and granted according to the terms further outlined below. 

Methods of payment

If client elects to pay by monthly instalments, client authorises the company to charge client’s credit card or debit card. If client elects to pay in full, client may pay by credit card, debit card or Paypal. 

Course refund policy

We want you to be satisfied with your purchase but we also want you to give your best effort to apply what you learn in the course. We offer a 30-day refund period for purchases. However, in order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. Please note, if you select 6 monthly payment option, we are not able to stop payments without a refund request being submitted. 

In the event that you decide your purchase of the course was not the right decision, within 30 days of being granted access to the member’s area, contact our support team at [email protected] and let us know you’d like a refund before midnight on the 30th day. To qualify for a refund, you must include proof of purchase and proof that you have completed Module 1 and Module 2 of the course. If you request a refund and do not include proof that you have completed Module 1 and Module 2 by the end of the 30th day, you will not be granted a refund. 

The work you need to submit with a request for a refund includes ALL of the following items: 

• Requirement 1: Photos of the 3 samples you made in response to classes 1-3 in Module 1 of the course sent via email by client to [email protected]. 
• Requirement 2: Photos of your responses to the questions posed in classes 1-3 in Module 1 of the course sent via email by client to [email protected]. 
• Requirement 3: Photos of the 4 samples you made in response to classes 1-3 in Module 2 of the course sent via email by client to [email protected]. 
• Requirement 4: Photos of your responses to the questions posed in classes 1-3 in Module 2 of the course sent via email by client to [email protected]. 

We will not provide refunds more than 30 days following the date of purchase. After 30 days, all payments are non-refundable and you are responsible for full payment of fees for the course regardless if you complete the course. 

Please note: If you opted for a payment plan and do not request a refund within 30 days, with proof of the required coursework as outlined above, at the time of your refund request, you are required by law to complete the remaining payments of your payment plan. 

All refunds are discretionary as determined by Pitcher and Pitcher Ltd. To further clarify, we will not provide refunds after the 30th day from date of purchase and all payments must be made on a timely basis. If payments are not made in time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater. If you have any questions or problems, please let us know by contacting us at [email protected]. 

Confidentiality

The company respects the client’s privacy and insists that client respects the company’s and course participants (herein referred to as ‘participants’). Thus, consider this a mutual non-disclosure agreement. Any confidential information shared by course participants or any representative of the company is confidential, proprietary, and belongs solely and exclusively to the participant who discloses it. Parties agree not to disclose, reveal or make use of any confidential information or any transactions shared, during discussions, via email, in the private Facebook group or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other participants during the course. 

Confidential information includes, but is not limited to, information disclosed in connection with this agreement, and shall not include information rightfully obtained from a third party. Both parties will keep confidential information in strictest confidence and shall use the best efforts to safeguard the confidential information and to protect it against disclosure, misuse, espionage, loss and theft. Client agrees not to violate the company’s publicity or privacy rights. 

Furthermore client will NOT reveal any information to a third party obtained in connection with this agreement or company’s direct or indirect dealings with client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. 

Additionally, course providers will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this product you agree that if you violate or display any likelihood of violating this session the company and/or the other course participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations. 

Client understands that Joseph Pitcher, Samuel Pitcher and Sue Stone (herein referred to as ‘course providers’) and Pitcher and Pitcher Ltd., have not promised, shall not be obligated to and will not: (1) procure or attempt to procure employment or business or sales for client; (2) Perform any business management functions including, but not limited to, accounting, tax or investment consulting, or advice regarding thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager; (5) act as a publicist or procure any publicity, interviews, write-ups, features, television, print or digital media exposure for client; (6) introduce client to course provider’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after completion of this course. 

No transfer of intellectual property

The original materials included in Pitcher and Pitcher Ltd.’s online course have been provided to client and are for client’s individual use only and a single-user license. Client is not authorised to use any of company’s intellectual property for client’s business purposes. All intellectual property, including course materials, shall remain the sole property of Pitcher and Pitcher Ltd. No license to sell or distribute company’s materials is granted or implied. By purchasing this product, client agrees (1) that any confidential Information shared by the company is confidential and proprietary, and belongs solely and exclusively to the company, (2) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the company. Further, by purchasing this product, client agrees that if client violates, or displays any likelihood of violating, any of client’s agreements contained in this paragraph, the company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations. 

Client responsibility

The course is developed for strictly educational purposes ONLY. Client accepts and agrees that client is 100% responsible for their progress and results from the course. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the course and extent, the results experienced by each client may significantly vary. Course education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any course materials. 

Independent contractor status

Nothing in this agreement is to be construed as creating a partnership, venture alliance, or any other similar relationship. Each party shall be an independent contractor in its performance hereunder and shall retain control over its personnel and the manner in which such personnel perform hereunder. In no event shall such persons be deemed employees of the other party by virtue of participation or performance hereunder. 

Modification

Company may modify terms of this agreement at any time. All modifications shall be posted on Pitcher and Pitcher Ltd’s website and purchasers shall be notified. 

Access 

Client will have one year's access to the members area and all the materials within the member's area from the date they are given access to the members area. They will have one year's access to the private webinar sessions with their tutor and one year's access to the private Facebook Group associated with the course.

Termination

Company is committed to providing all clients in the course with a positive experience. By purchasing this product, client agrees that the company may, at its sole discretion, terminate this agreement, and limit, suspend, or terminate client’s participation in the course without refund or forgiveness of monthly payments if client becomes disruptive to company or participants, Client fails to follow the course guidelines, is difficult to work with, impairs the participation of the other participants in the course or upon violation of the terms as determined by company. Client will still be liable to pay the total contract amount. 

Resolution of disputes 

If not resolved first by good-faith negotiation between the parties, every controversy or dispute relating to this agreement will be submitted to an independent third-party arbitrator. All claims against company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgement of law or a decree in equity, as circumstances may indicate. In disputes involving unpaid balances on behalf of client, client is responsible for any and all arbitration and attorney fees.